I made two requests when booking on line but I did not hear from the motel and had to infact ring them to ask if they would provide a portacot.
We were put in a different room to that which I had booked. The one I booked had a seperate room in which I had planned to sleep my 10mth old baby. The room we were in was all in one. There was no reduction in the price as a result.
The portacot I requested was ancient. My son spent was able to stand up in it and had the potential to fall out. He ended up spending the night in bed with my husband and I.
I did intend on asking for a late checkout so that my 10mth old could have a morning sleep, but did not as we had trouble getting him to sleep the previous night.
There is a window very high up on one wall that has no curtain making it difficult to make the room dark.
The spa area felt ancient too - it needs modernising.
The swimming pool area was nice and tidy.
Would you recommend to a friend? No