When we arrived we didn't have the fold away bed in our room and had to wait for it. I had to call to reception to get a third towel and glass even though our reservation clearly stated 3 persons. After waiting 2 hours for towel and glass I had to ask the guy who delivered the bed for them and he went and got them for us. The outside spa was not working. And to top it off, we were waken up at 2am by our extremely loud ceiling fan and couldn't get back to sleep. Upon checkout I was not asked how my stay was even though it was obvious I was not happy.
Would you recommend to a friend? No